Terms & Conditions

1. Scope of Services

Magical Gap provides a wide range of services, including but not limited to:

• Music distribution, publishing, and licensing
• Artist management, branding, and entertainment content production
• Brand protection and reputation management
• Web and mobile app development
• Cybersecurity services (audits, penetration testing, monitoring)
• Event ticketing and live entertainment management

We may update or expand our services at any time without prior notice.

2. Eligibility

You must be at least 18 years old or the legal age in your jurisdiction to use our services.

By entering into an agreement with us, you confirm that you have the legal authority to represent yourself or your organization.

3. Engagement & Contracts

Certain services (e.g., distribution, artist management, cybersecurity projects, and development work) require a formal written agreement or contract.

These contracts take precedence over these Terms where specific terms differ.

4. Payments & Billing

All payments must be made in full as per the agreed invoice or contract terms.

Payments for event tickets and certain services are non-refundable, unless required by law or explicitly stated otherwise in writing.

For development or cybersecurity projects, payments may follow a milestone-based schedule.

Magical Gap uses secure third-party payment gateways and does not store full financial details.

5. Intellectual Property Rights

5.1 Content We Provide

All content created, distributed, or managed by Magical Gap (including branding, visuals, music, and marketing materials) is protected by copyright, trademarks, and other intellectual property laws.

You may not use, copy, or reproduce our content without explicit written consent.

5.2 Client-Provided Content

You retain ownership of the content you provide to us (music, code, branding, creative materials), unless otherwise agreed in a signed contract.

By engaging with us, you grant Magical Gap the rights necessary to deliver the agreed services (e.g., distribution rights, promotional rights, access for development).

You confirm that all materials you provide do not infringe on third-party rights and comply with applicable laws.

5.3 Music Rights

Unauthorized use of our music catalog, or that of our contracted artists, is strictly prohibited.

Any usage requires a written license or assignment agreement with Magical Gap.

Unauthorized use will result in immediate takedown notices, claims for damages, and legal action.

5.4 Development & Cybersecurity Work

Clients own the final deliverables of custom development projects once full payment is received, unless otherwise agreed.

Magical Gap retains ownership of internal frameworks, reusable code, or proprietary tools.

All cybersecurity reports and findings remain confidential and may not be shared without our consent.

6. Confidentiality & Data Security

Any technical, business, or personal data shared with Magical Gap will be treated as confidential.

We implement strong security protocols, including encryption and limited access.

We will not disclose client data to third parties, except when required by law.

7. Client Responsibilities

By using our services, you agree to:

• Provide accurate, lawful, and complete information.
• Ensure that you have rights or licenses for any materials you provide.
• Cooperate with us in providing required access, approvals, and inputs for timely project completion.
• Maintain your own backups of data and content where applicable.

8. Cybersecurity Disclaimer

Our cybersecurity services aim to reduce risk and identify vulnerabilities but cannot guarantee absolute protection against future cyber-attacks.

Magical Gap is not liable for damages or losses resulting from third-party breaches, unforeseen exploits, or client-side security failures.

9. Restrictions on Use

You agree not to:

• Use our services for illegal, fraudulent, or unauthorized purposes.
• Attempt to hack, disrupt, or misuse our website, ticketing system, or API integrations.
• Impersonate Magical Gap or misrepresent your relationship with us.

10. Limitation of Liability

Our services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted service or error-free operation.

Magical Gap is not liable for indirect damages, revenue loss, or reputational harm arising from third-party misuse of content or services.

Our liability is limited to the maximum extent permitted under Egyptian law and the laws of the MENA region.

11. Termination of Services

We reserve the right to suspend or terminate services if:

• You breach these Terms.
• You engage in conduct harmful to Magical Gap, its clients, or partners.

Termination will not affect obligations that have already accrued (e.g., payments owed, rights granted).

12. Governing Law & Jurisdiction

These Terms are governed by the laws of Egypt and applicable laws of the MENA region.

Any disputes shall be resolved through negotiation, and if unresolved, submitted to the competent courts in Cairo, Egypt.

13. Amendments to Terms

Magical Gap may update these Terms at any time.

Updates will be published on our official website and will take effect immediately.

Continued use of our services after changes indicates your acceptance of the revised Terms.

14. Contact Information

For any inquiries about these Terms, please contact us:

• Email: [email protected]
• Contact Form: Available on our official website